Column: Meanwhile, here at Woolworth's ...
The news coming out of a series of meetings that the new owner of the Washington Post, Amazon founder Jeffrey Bezos, had with the paper’s employees last week sounded both encouraging and discouraging to longtime news people like me.
It was encouraging because so much of it reinforced the values we have always been taught.
For instance, this was the first paragraph of the story by Post writers Paul Farhi and Craig Timberg about the meetings:
“Jeffrey P. Bezos had a simple bit of advice for the staff of the newspaper he’ll soon own: Put readers, not advertisers, first. Don’t write to impress each other. And above all, ‘Don’t be boring.’”
But what’s discouraging is just that: Almost everything that those listening to Bezos found worth repeating last week was so thoroughly familiar that it ought to have been unremarkable.
For instance, every bit of that Post paragraph above was pretty much from News Writing 101. Many reporters hate the idea that advertising is even IN the newspaper, so you hardly have to tell them not to put advertisers first, but getting a writer to think of his story from the perspective of a reader can take some work. And “Don’t be boring”? Get serious. That falls under the category of advice that my wife calls “Don’t shave the cat,” which means it’s advice you really shouldn’t need to hear in order to do the sensible thing. No editor ever chewed out a reporter for failing to load a story full of six-syllable words, math equations and technical explanations.
“What has been happening over the last several years can’t continue to happen,” Bezos said of seemingly never-ending cuts to news staff. “If every year we cut the newsroom a little more and a little more and a little more, we know where that ends.”
I have yet to hear anyone say otherwise, so while it’s nice to know that Bezos doesn’t think you can cut your way to prosperity, that thought by itself doesn’t mean he can get the revenue moving back in the right direction.
What the news industry hopes to see from Bezos eventually is a way for the business to thrive in the world of free and instant sharing on the Internet. The closest he got to that last week was this:
“Should it be as easy to buy the Washington Post as it is to buy diapers on Amazon? I think it should.”
Can’t argue with that. Many of the business practices at a great many newspapers are firmly rooted in the pre-Internet 20th century. But again, that’s hardly a novel realization. People have been talking about this in the industry for years, yet, just like the weather, no one does anything about it.
Then we get to a couple of things the Post reported Bezos saying that are just depressing to journalists.
“You have to figure out: How can we make the new thing? Because you have to acknowledge that the physical print business is in structural decline,” he said. “You can’t pretend that that’s not the case. You have to accept it and move forward. . . . The death knell for any enterprise is to glorify the past, no matter how good it was …”
If that’s the death knell, then we’re dead, baby, because journalists have been glorifying the past for decades – particularly at Pulitzer-winning metropolitan papers such as the Post.
“All businesses need to be forever young. . . . If your customer base ages with you as a company, you’re Woolworth’s.”
All I have to say about that is, welcome to Woolworth’s.
Actually, I’d rather end on a positive note, or as positive as any of Bezos’ comments struck me, which was this on what Bezos said his purchase of the Post shows about his outlook:
“If I thought it was hopeless I’d feel BAD for you guys. But I wouldn’t want to join you.”
So he’s an optimist. Which might just be the surest evidence possible that at heart he isn’t a journalist.